--- title: The Local Delivery Blog | Brisqq (2) description: The Brisqq Blog is where we talk about all things technology, updates, customer experience, omnichannel and beyond. (2) --- - [![facebook](https://blog.brisqq.com/hubfs/Brisqq_March2018%20Theme/Images/facebook_logo.svg)](https://www.facebook.com/brisqqdelivery/) - [![twitter](https://blog.brisqq.com/hubfs/Brisqq_March2018%20Theme/Images/twitter_logo.svg)](https://twitter.com/Brisqq_Delivery) - [![linkedIn](https://blog.brisqq.com/hubfs/Brisqq_March2018%20Theme/Images/linkedin_logo.svg)](https://www.linkedin.com/company/brisqq) - [Sign Up Now](https://brisqq.com/sign-up) - | - [Deliver With Us](https://brisqq.com/deliver-with-us) - | - [Customer Login](https://partners.brisqq.com/) [![Brisqq](https://blog.brisqq.com/hubfs/Brisqq_March2018%20Theme/Images/logo.svg)](https://brisqq.com/) - Solutions - [E-Commerce](https://brisqq.com/e-commerce-solution) - [In-Store](https://brisqq.com/in-store-solution) - [Success Stories](https://brisqq.com/success-stories/skandium) - [Use Cases](https://brisqq.com/use-cases/overview) - [Resources](https://brisqq.com/resources) - [About Us](https://brisqq.com/about) - [FAQ](https://brisqq.com/faq) - [Blog](https://blog.brisqq.com/) # The Brisqq Blog --- ## [March 29th, 2018 ![New blog image 2](https://blog.brisqq.com/hubfs/New%20blog%20image%202.jpg) This Flaw in E-Commerce Delivery Gives Brick-and-Mortar Retailers an Edge During the Holidays In 2013, UPS and FedEx made a tempting promise to American consumers: Save your gift shopping until the last minute because we’ll deliver your gifts by Christmas Day. That promise was quickly broken. Countless shoppers woke up on Christmas morning to find there wasn’t so much as a piece of brown paper waiting on their doorstep. Angry consumers took to social media to complain while UPS and FedEx s...](https://blog.brisqq.com/brick-and-mortar-retailers-holiday-edge) [Read More](https://blog.brisqq.com/brick-and-mortar-retailers-holiday-edge) --- ## [March 29th, 2018 ![NEW Blog 1](https://blog.brisqq.com/hubfs/NEW%20Blog%201.jpg) How To Use Showrooming To Your Store’s Advantage Consumers love shopping online, but they haven’t completely abandoned brick-and-mortar stores. In fact, they’ve incorporated in-store experiences into their overall shopping experience. Fifty-six percent of respondents in one study reported that they look at a product at a store before buying it online later.](https://blog.brisqq.com/use-showrooming-to-your-advantage) [Read More](https://blog.brisqq.com/use-showrooming-to-your-advantage) --- ## [March 29th, 2018 ![New blog image 22](https://blog.brisqq.com/hubfs/New%20blog%20image%2022.jpg) How You Can Improve Customer Experience Through Value-Added Service Low prices are no longer enough to attract customers, so it’s imperative that retailers think outside the box. Business owners are diving deep into what their customers want, and they’re using these insights to offer memorable customer experiences.](https://blog.brisqq.com/improve-customer-experience-through-added-service) [Read More](https://blog.brisqq.com/improve-customer-experience-through-added-service) --- ## [March 29th, 2018 ![New blog image 16](https://blog.brisqq.com/hubfs/New%20blog%20image%2016.jpg) Five poor customer delivery experiences (and how they can be avoided) The customer experience isn’t something that retailers are always able to control. In an age where shoppers are spending more and more on delivery and their expectation for convenience keeps rising higher, many retailers have no choice but to rely on third party delivery providers to ensure that the customer’s expectations are met.](https://blog.brisqq.com/five-poor-customer-delivery-experiences) [Read More](https://blog.brisqq.com/five-poor-customer-delivery-experiences) --- ## [March 26th, 2018 ![New blog image 15](https://blog.brisqq.com/hubfs/New%20blog%20image%2015.jpg) Blockchain in Supply Chain Management - The Next Big Thing? Blockchain has an endless list of possible applications, and is quickly emerging as one of the major innovations in the digital technology industry. Supply chain management experts are already looking at practical applications for blockchain. Given that UK online sales alone are expected to grow by up to £77bn every year until 2021, they can see blockchain is poised to completely disrupt the logis...](https://blog.brisqq.com/blockchain-in-supply-chain-management) [Read More](https://blog.brisqq.com/blockchain-in-supply-chain-management) --- ## [March 26th, 2018 ![New blog 23](https://blog.brisqq.com/hubfs/New%20blog%2023.jpg) Choosing The Right Delivery Service For Your Business Handling delivery demands during peak periods is a challenge every growing business must overcome. Businesses who handle their own deliveries with company vans will sometimes encounter busy weeks when they require more manpower than they possess.](https://blog.brisqq.com/choosing-the-right-delivery-service-for-your-business) [Read More](https://blog.brisqq.com/choosing-the-right-delivery-service-for-your-business) --- ## [March 26th, 2018 ![New blog image 17](https://blog.brisqq.com/hubfs/New%20blog%20image%2017.jpg) Why 2018 is the Year of the Independent Retailer Three Unique Opportunities They Can Leverage to Flourish The past decade has seen the rapid rise of the retail giant and the slow descent of the traditional retailer. The retail landscape has been transformed to such a degree, as to be unrecognisable. From this chaos, however, opportunities for the small, independent retailers are emerging.](https://blog.brisqq.com/year-of-the-independent-retailer) [Read More](https://blog.brisqq.com/year-of-the-independent-retailer) --- ## [March 26th, 2018 ![New blog image 11](https://blog.brisqq.com/hubfs/New%20blog%20image%2011.jpg) Reduce basket abandonment, in store and online, by giving your customers choice Retail Conversions in Today's Marketplace In the past, retailers had always seen delivery as something boring that ‘had’ to happen after the real work (i.e. the transaction) had occurred. Delivery from store was something pretty much unheard of and was handled, in niche cases, by a shop assistant physically delivering items to high value customers. Delivery from online channels has existed for man...](https://blog.brisqq.com/reduce-basket-abandonment-in-store-and-online-by-giving-your-customers-choice) [Read More](https://blog.brisqq.com/reduce-basket-abandonment-in-store-and-online-by-giving-your-customers-choice) --- ## [March 26th, 2018 ![New blog image 12](https://blog.brisqq.com/hubfs/New%20blog%20image%2012.jpg) Technology and bricks and mortar: How marrying the two can lead to an increase in sales Although online sales are growing at a rate of 19.5 percent year-on-year, the majority of retail purchases still occur in bricks and mortar stores.](https://blog.brisqq.com/technology-and-bricks-and-mortar-lead-to-an-increase-in-sales) [Read More](https://blog.brisqq.com/technology-and-bricks-and-mortar-lead-to-an-increase-in-sales) --- ## [March 26th, 2018 ![New blog image 13](https://blog.brisqq.com/hubfs/New%20blog%20image%2013.jpg) Retail Innovation: Gaining Competitive Agility through Urban Logistics The Change in the Retail Landscape This past decade retail has undergone a transformational change. Mobile technology and the Internet, as both a tool and a channel, have completely disrupted the retail industry. At the same time, populations have been concentrating in cities, driving growth and creating both challenges and opportunities as cities design urban logistics ecosystems that revolve aro...](https://blog.brisqq.com/retail-innovation-gaining-competitive-agility-through-urban-logistics) [Read More](https://blog.brisqq.com/retail-innovation-gaining-competitive-agility-through-urban-logistics) --- ## [March 26th, 2018 ![New blog image 14](https://blog.brisqq.com/hubfs/New%20blog%20image%2014.jpg) How small businesses can get ahead with crowdsourced logistics-as-a-service Courier services are essential to businesses of all sizes. Until recently the process of shipping a package to shoppers, documents to other businesses or other branches of the same organisation has been widely viewed as somewhat effective, but also costly. Traditional courier services were the only way for small businesses without the internal infrastructure needed to ship or transport items. On t...](https://blog.brisqq.com/taking-on-the-giants-how-small-businesses-can-get-ahead-with-crowdsourced-logistics-as-a-service) [Read More](https://blog.brisqq.com/taking-on-the-giants-how-small-businesses-can-get-ahead-with-crowdsourced-logistics-as-a-service) --- ## [March 26th, 2018 ![New blog image 10](https://blog.brisqq.com/hubfs/New%20blog%20image%2010.jpg) How Urban Delivery is Disrupting the Logistics Industry](https://blog.brisqq.com/how-urban-delivery-is-disrupting-the-logistics-industry) [Read More](https://blog.brisqq.com/how-urban-delivery-is-disrupting-the-logistics-industry) --- ## [February 28th, 2018 ![iStock-618640238.jpg](https://blog.brisqq.com/hubfs/iStock-618640238.jpg) Converting Abandoned Carts Into Sales: The Secret Lies In Last Mile Delivery Over the last decade retailers have been working hard to achieve omni-channel excellence, yet many are still losing sales painfully close to the checkout. On average, 68 percent of online shopping carts are abandoned at an estimated value of £3.7 trillion globally, according to research from Baymard Institute.](https://blog.brisqq.com/converting-abandoned-carts-with-last-mile-delivery) [Read More](https://blog.brisqq.com/converting-abandoned-carts-with-last-mile-delivery) --- [![Share on facebook](https://7528309.fs1.hubspotusercontent-na1.net/hub/7528309/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/facebook-color.png?width=24&name=facebook-color.png)](https://www.facebook.com/share.php?u=https%3A%2F%2Fblog.brisqq.com%3Futm_medium%3Dsocial%26utm_source%3Dfacebook) [![Share on linkedin](https://7528302.fs1.hubspotusercontent-na1.net/hub/7528302/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/linkedin-color.png?width=24&name=linkedin-color.png)](https://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fblog.brisqq.com%3Futm_medium%3Dsocial%26utm_source%3Dlinkedin) [![Share on twitter](https://7528304.fs1.hubspotusercontent-na1.net/hub/7528304/hubfs/raw_assets/public/mV0_d-web-default-modules_hubspot/img/twitter-color.png?width=24&name=twitter-color.png)](https://twitter.com/intent/tweet?original_referer=https%3A%2F%2Fblog.brisqq.com%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&url=https%3A%2F%2Fblog.brisqq.com%3Futm_medium%3Dsocial%26utm_source%3Dtwitter&source=tweetbutton&text=) ### Subscribe ### Posts by Tag - [Retail Innovation (11)](https://blog.brisqq.com/tag/retail-innovation) - [Customer Experience (10)](https://blog.brisqq.com/tag/customer-experience) - [Insider (9)](https://blog.brisqq.com/tag/insider) - [Urban Logistics (8)](https://blog.brisqq.com/tag/urban-logistics) - [Last Mile Delivery (5)](https://blog.brisqq.com/tag/last-mile-delivery) - [Omnichannel (1)](https://blog.brisqq.com/tag/omnichannel) See all ### Recent Posts [Get in Touch](https://brisqq.com/contact) © Brisqq Ltd. 2018. 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